EXCHANGE/RETURN POLICY

RETURN ELIGIBILITY

  • Return & Exchange requests are accepted within 7 days of receiving the product.
  • Returned items must be unused, unwashed, undamaged, and in their original condition with all labels, tags, and packaging.

 

NON-RETURNABLE PRODUCTS

  • Products purchased on sale or through any promotional offer/discount are not eligible for return.
  • However, these items may be exchanged for a different size (subject to availability).
  • If the desired size is unavailable, a credit note will be issued, valid for 6 months from the date of issue.

  

RETURN PROCESS

  • To initiate a return, please contact us at support@theluckymonk.in or via WhatsApp at  +91 9867719169 within 7 days of receiving the product.
  • We offer a return pickup service, subject to availability in your area.

 

REFUND PROCESS

  • Once your item passes a quality check at our facility, we will process your refund.
  • Refunds are issued in the form of a credit note, with a validity of 6 months from the date of issue.
  • Cash refunds are not offered.

 

NEED HELP?

We're here to help. For any questions or concerns, feel free to email us at email us at support@theluckymonk.in or Whatsapp at +91 9867719169 

The Lucky Monk reserves the right to modify or update this policy at its discretion. This policy is applicable to all purchases made through our official channels.


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